The software component of an IS includes applications (programs), operating systems, and assorted command utilities. Software is perhaps the most difficult IS component to secure. The exploitation of errors in software programming accounts for a substantial portion of the attacks on information. The IT industry is rife with reports warning of holes, bugs, weaknesses, or other fundamental problems in software. In fact, many facets of daily life are affected by buggy software, from smartphones that crash to flawed automotive control computers that lead to recalls.
Software carries the lifeblood of information through an organization. Unfortunately, software programs are often created under the constraints of project management, which limit time, costs, and manpower. Information security is all too often implemented as an afterthought rather than developed as an integral component from the beginning. In this way, software programs become an easy target of accidental or intentional attacks.
Hardware is the physical technology that houses and executes the software, stores and transports the data, and provides interfaces for the entry and removal of information from the system. Physical security policies deal with hardware as a physical asset and with the protection of physical assets from harm or theft. Applying the traditional tools of physical security, such as locks and keys, restricts access to and interaction with the hardware components of an information system. Securing the physical location of computers and the computers themselves is important because a breach of physical security can result in a loss of information. Unfortunately, most information systems are built on hardware platforms that cannot guarantee any level of information security if unrestricted hardware access is possible.
Before September 11, 2001, laptop thefts in airports were common. A two-person team worked to steal a computer as its owner passed it through the conveyor scanning devices. The first perpetrator entered the security area ahead of an unsuspecting target and quickly went through. Then, the second perpetrator waited behind until the target placed the computer on the baggage scanner. As the computer was whisked through, the second perpetrator slipped ahead of the victim and entered the metal detector with a substantial collection of keys, coins, and the like, slowing the detection process and allowing the first perpetrator to grab the computer and disappear in a crowded walkway.
While the security response to September 11 did tighten the security process at airports, hardware can still be stolen in offices, coffee houses, restaurants, and other public places. Although laptops and notebook computers might be worth a few thousand dollars, the information stored on them can be worth a great deal more to disreputable organizations and individuals. Consider that unless plans and procedures are in place to quickly revoke privileges on stolen devices like laptops, tablets, and smartphones, the privileged access that these devices have to cloud-based data stores could be used to steal information that is many times more valuable than the device itself.
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